Major Australian Franchisor Fined Nearly $20,000 by ACCC over Franchise Disclosure Failure

Australian franchisor Luxottica Franchising Australia (Luxottica) has paid a penalty of $19,800 after the Australian Competition and Consumer Commission (ACCC) issued it with an infringement notice for failing to maintain an up-to-date profile on the Franchise Disclosure Register.

Luxottica is a subsidiary of EssilorLuxottica, an international optical retail business with around 18,000 stores worldwide. Luxottica operates the eyewear retailers OPSM and Laubman & Park, managing 21 franchisees and 387 franchisor-owned or operated businesses across Australia.

Luxottica received the infringement notice after failing to update its entry on the Franchise Disclosure Register by May 2025.

The Franchise Disclosure Register is an online platform administered and enforced by the ACCC which stores information on franchise systems in Australia and makes it accessible to the public.

ACCC Deputy Chair Mick Keogh explained the importance of an up-to-date register, giving interested businesses and individuals access to clear and reliable information about a franchise so they can make informed business decisions like choosing whether to enter into a franchise agreement.

For more information about the Franchise Disclosure Register and your obligations to keep your entry up to date, check out our blog post here.