Disputes can be unavoidable.

Your approach to the resolution of a franchise dispute or a general commercial dispute may depend on many factors, both financial and non-financial.

In any franchise dispute the franchisor and the franchisee must comply with the dispute resolution procedures set out in the Franchising Code of Conduct and the Franchise Agreement.

We will provide you with advice based on our extensive experience in franchise disputes and general commercial disputes so that you can make an informed decision on the strategy which is right for you.

In any dispute we will:

  • focus on your wishes, goals and needs;
  • provide you with relevant advice based on your needs and our experience;
  • work with you to resolve your dispute through negotiation and mediation;
  • litigate if necessary;
  • work with you to manage costs.

We can agree fixed prices or retainers in most dispute resolution matters.

Contact us to discuss the handling of any dispute.

What We Do

Enforcing Obligations under an Agreement

In any agreement the parties to the agreement will have obligations to each other. These obligations are known as “contractual obligations”. Obligations under an agreement include the payment of monies, the doing of something (such as providing support or operating … Continue reading


We understand that effective negotiation is a skill. It requires timing, strategy and preparation. Many factors will effect a person’s willingness to settle a dispute. These factors may be commercial, for example the protection of a franchise system, or emotional, … Continue reading


Mediation allows the parties to a dispute to try to reach an agreement with the assistance of a mediator. We have been involved in the resolution of many disputes through mediation since the inception of the Franchising Code of Conduct … Continue reading

Commercial Litigation

We specialise in complex issues involving legal, forensic and evidentiary skills. We are focused on efficiency and our advanced use of technology means that we can efficiently and cost effectively handle litigation involving large volumes of documents. We have acted … Continue reading

Let us use our experience and expertise to assist you




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